Data Center Design and Management (Dr.Dechanuchit Katanyutaveetip)
1. Introduction
- IT Architecture and Management
- Strategic IT planning and business strategy
- Corporate IT infrastructure
- IT policy
- IT management framework
2. Data Center (IT) Operations
- Missions and goals of IT operations
- Organizational structure
- CIOs responsibilities
- IT Business processes
- Service level agreements/performance
- Scope and Budgeting
- Hardware/Software acquisition/maintenance
3. Data Center Design/Management
- Design process
- Data center site preparation
- Data center structural layout
- Network cabling
- Redundancy/Backup system
- Power system
- Fire protection system
- Access control system
4. ISO Network management framework (FCAPS model)
- Fault Management
- Configuration Management
- Accounting Management
- Performance Management
- Security Management
5. Help desk operation
- Role and responsibility
- Hardware/software requirements
- Help desk functions
- Trouble ticket system
6. IT security issues
- IT security concepts
- Physical security
- Logical security
- Intrusion Detection Systems
- Internet security
- Security Audit
7. Intellectual Property Rights
- Overview
- Licensing Agreement
- Adoption of legal software
- Software piracy and protection
References: 1. Information Technology for Management: Transforming Business in
the Digital Economy, 3rd Edition, E. Turban, E. McLean, J. Wetherbe.
2. Information Technology for Management, Henry C. Lucas, Jr.
3. Information Systems Management in practice, Barbara C. McNurlin, Ralph H. Sprague, Jr.
4. Enterprise Operations Management Handbook, Steven F. Blanding.
5. Data center operations: A guide to effective planning, and performance, Howard Schaeffer.
6. Computer data center design: A guide to planning, designing, constructing, and operating computer data centers, Robert F. Halper.
7. Enterprise Data center design and methodology, Rob Snevely.
8. การสื่อสารข้อมูลและเครือข่ายคอมพิวเตอร์, ดร.เดชานุชิต กตัญญูทวีทิพย์
Grading: Homework 10 %
Mid-term 20 %
Project 30 %
Final 40 %
Tel: 0-2864-2337
E-mail: decha@siamu.ac.th, decha@siam.edu , dechanuchit@hotmail.com